FAQ

I love the design of your diamond rings. Can I purchase the ring without the diamond?

 

If I place my order online or over the telephone, how soon will I get it?

 

An item I purchased from Hawaiiangem.com requires repair or resizing. can you provide a quote?

 

I need help with jewelry I purchased in Hawaiiangem.com, who should I contact about this?

 

“How soon will I get my online or Personal Shopper order?

 

Do you ship outside the United States?

 

What does Lifetime Warranty cover?

We will repair or replace our jewelry, unconditionally and without charge, if the defect is due to workmanship or materials. Shipping costs to return is not covered by warranty. Alterations may incur additional fee.